NORR11 is a Danish furniture company with a showroom and headquarters in the heart of Copenhagen. Our vision is to create designs that spark curiosity. We design, produce, and sell furniture and lighting around the world for both residential and professional spaces.

We are looking for a Sales Support Coordinator with excellent communication and coordination skills to join our team in Copenhagen.

Role

As a Sales Support Coordinator, you will be the main point of contact for our customers and sales representatives around the world. You will be supporting them by making sure they have what they need while helping them coordinate orders and deliveries with our production, warehouse, and logistics partners. You are part of a dynamic team working across sales, support, and customer experience. Your job will be to be one step ahead, continuously following up on orders and making sure our partners and customers always get the best possible experience with NORR11.

The main responsibilities are, but not limited to

• Registering orders, handling logistics and deliveries, and coordinating with our supply chain for on-time deliveries.
• Assisting customers and sales representatives with order inquiries, quotations, and lead times and making sure they are up to date with product knowledge.
• Manage special requests from sales representatives and coordinate with relevant stakeholders.
• Developing the customer experience for your assigned markets together with the relevant sales representatives.
• Project management of orders from initiation to delivery.  

Your profile

• Efficient, proactive, and able to manage multiple tasks at the same time.
• A thorough eye for detail.
• Service-minded with a positive mindset and willing to go the extra mile for the customer and sales representative.
• Committed to contributing to the continued success of NORR11.
• Work experience from sales support, logistics coordination or similar coordinator positions.
• Excellent communication skills. Fluency in English & Danish (oral and written). Other languages are also an advantage.
• Experience with export is an advantage, e.g. with export documents and shipping. 

We offer

We offer a career opportunity in an international design company with great potential for personal and professional development. You will be part of a buzzling environment with a strong culture and team spirit.

Application deadline

25/11-2024

Job start

1/1-2025

If you want to become part of NORR11 and see yourself in this position, apply on Jobindex

Currently, we do not have any other open positions. However, we are happy to receive unsolicited applications from talented people that would like to join the team.

Contact us via jobs@norr11.com